DIRECTV Remote Troubleshooting: Quick Fixes | AT&T. Learn a few quick tricks to fix any problems with your DIRECTV using the remote and menus. Learn more at: http://yt.att.com/428cc61f
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DIRECTV Remote Troubleshooting: Quick Fixes | AT&T
In the unlikely event your DIRECTV remote stops working like you expect, here are a few tips that will resolve most remote issues.
If you have trouble changing channels or adjusting the volume, first, make sure your remote is set to control your DIRECTV receiver. Slide the Mode switch to the DIRECTV symbol and try again.
Next, check your batteries with the built-in battery tester. When you push and hold any button on your remote, you should see this green light. A solid green light means your batteries are strong. If it blinks quickly, the batteries are just okay. If the green light blinks slowly or not at all, your remote needs new batteries.
To replace them, turn the remote over, remove the battery cover, and insert two fresh AA batteries.
If your remote works with your DIRECTV equipment but not your TV or other devices, your remote may need some programming. Start by setting your remote into DIRECTV Mode and press the "Menu" button. When the menu appears on-screen, select "Settings & Help", then "Settings", and then select "Remote Control". Choose "Program Remote", and you'll be prompted with step-by-step instructions.
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